Why Choose ThinkTankIT
Relationship is king. While the menu of services that every Managed IT Service provider offers is essentially the same, our differentiating factors are our integrity, our commitment to our clients and our ability to take the “nerd” out of technology. With less than 2% customer turnover in the last decade and a half, we have had the privilege of being a partner in many business success stories, including our own.
See below for the solutions we can offer.
Invested in the Community
As a regionally-focused small business, we work hard to be a positive part of the community that we live and work in. Ethical recycling practices, supporting local nonprofit agencies and giving back where we can isn’t a marketing ploy for us, it’s just the right thing to do.
Collaborative IT Consulting
While most IT consultants want to impress you with their knowledge, we want to listen more than we talk. Being able to understand your business and match your vision with the correct technology to support your business goals is our only job.
Much like your fire or security alarm, ThinkTankIT’s network monitoring system and our technicians’ expertise can identify and reduce the risks associated with security, equipment failure, data loss and inefficiencies that can cause productivity barriers.
Managed IT Solutions
The primary advantages of choosing a Managed Service model for your outsource IT needs is cost control and continuity. Under a Managed Service fixed fee payment model, a single, predictable monthly payment covers ALL of your day-to-day maintenance, help desk and IT consulting needs regardless of the amount of time required to complete the work. This creates a high level of accountability for us to be efficient and competent because IT budget control is now our problem, not yours!
Familiarity = Efficiency. Having our technicians performing maintenance and help desk work in your network consistently allows us to be intimately familiar with your people, your network and the critical services your staff members rely on to be productive and successful. This continuity is a key component to a successful support relationship.
Cloud Computing Solutions
Whether it’s private cloud, public cloud or a hybrid of the two, we can help take the mystery out of the myriad of solutions available in this rapidly growing segment of the technology world. Through our partnership with Microsoft, ThinkTankIT has been at the forefront of cloud and virtualization implementation for our clients since 2007.
One of the greatest challenges facing business today is information security. ThinkTankIT can help you identify and mitigate the ever-growing amount of risks to your business through a multi-tiered approach to security. Physical, procedural and technological aspects have to work in tandem to insure you are protected and we can show you how.
Telephony and information technology are more closely related now than ever before. ThinkTankIT uses the VoIP system we sell and support every day and we can assist in implementing it in your environment or finding and implementing the appropriate system for your specific needs.
What Our Clients are Saying
"Responsive and effective!"
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What I like best is that I don’t have to think about the problem…I just call you and it’s taken care of promptly and always with a smile! Gary, our accounts manager, is terrific! He always explains the problem and solutions in easy-to-understand language for those of us who are electronically challenged. And what can I say about Mike? We love him! He’s always there for us and his suggestions for improvements has increased our efficiency greatly. ThinkTankIT is responsive and effective! We’re glad you’re here…could not get by without you!
"Knowledgeable and conscientious"
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Think Tank’s staff is very knowledgeable and conscientious. We have an appropriately designed network system that is well maintained. Any unforeseen problems are handled quickly, with much resolution remotely, or over the phone. When onsite assistance is required, their service techs are friendly, helpful, and mindful of our scheduling needs. If network down-time is necessary it is always done with minimum impact on our office staff. Well done team!
Silkcraft of Oregon
"Creative & dependable solutions"
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Right from the start, ThinkTank IT impressed us with their efficient, professional manner – an approach that not only inspired confidence, but gave us the results we were looking for. We needed an IT company that would be able to provide a flexible personal touch allowing our business to continue to grow without all of the “pains”. Their personalized service plan has helped increase productivity, saving us both time and money.
The professionals at Thinktank are knowledgeable and experienced in the IT industry. We can always trust them to provide creative & dependable solutions with the highest quality products to resolve our technology problems. Thinktank IT really understands the needs of our business and continues to provide solutions to improve our overall network on a daily basis.
"Great IT partner"
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ThinkTankIT has been a great IT partner for our firm. Not only is their service very good and friendly, but Mike has given us good information as to what telecom or cable provider is providing the best service and prices as our needs change. However, for all the help they gave us when things were going well, the best thing about Mike and Shelly is that they have worked with us as the economy soured, and we had to do some contraction. They offered to adjust their rates to us without my requesting it and in general, I have always felt they looked out for our best interests, no matter how that may have impacted their immediate business needs.
Tom Sisul, President
Sisul Enterprises, Inc.
Need Consulting? Need Support? Contact Us Now!
We are always happy to hear from you. Really!
Map & Directions
10000 NE 7th Avenue
Vancouver, WA 98685
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